EDF Energy Phone Number

Call EDF Energy customer service faster with GetHuman

0800 056 7777
Customer service
Current Wait: 6 mins (4m avg)
Hours: Mon-Fri 8am-8pm, Sat 8am-6pm EST; best time to call: 1pm
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Reasons customers like you called recently

Have been transferred to EDF from Utility point. Had only just started a new contract b...
Want to stay with ed f as British gas tried to set up and I did not ask them to
I would like the direct line contact telephone number or email address for the Fraud de...
Scottish gas wants to take over
Was talking to Raha now is gone
my name is James Johnson. First Floor Flat, ** Causewayhead, Penzance.*My Account Numbe...
I think I signed up for a new tariff and I have changed my mind
i want to talk to someone about my smart meter appointment
i need help to go a top up of gas
i just put £**.** on my gas card from untilita energy and its not top up in phone them...
I want to discuss payment plan as l can not afford £*** sent to my acco...
I am in the process of switching from utility point to EDF. Electricity hasn’t been swi...
My smart meter has not added my credit. I added £** on ** Oct at **:**, but I do not...
I credited my domestic PAYG account yesterday with £** and have run out of gas today
Gas and electric direct debit payments
See more recent reasons for calling

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Customer Number 0800 056 7777 - by the Numbers

Phone number to dial0800 056 7777
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-6pm EST
Best time to dial1pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web, email
Quality of communication77%
Quality of help75%
Customer votes787
Information last updatedThu Oct 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

EDF Energy's Best Toll-Free/800 Customer Phone Number

This is EDF Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EDF Energy agent. This phone number is EDF Energy's Best Phone Number because 14,514 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 056 7777 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call EDF Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email. In total, EDF Energy has 1 phone number. It's not always clear what is the best way to talk to EDF Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting EDF Energy - by phone or otherwise

While 0800 056 7777 is EDF Energy's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact EDF Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for EDF Energy.

What is GetHuman's Relationship to EDF Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like EDF Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optus - Faults Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Optus - Faults. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

EDF Energy Contact Info

All EDF Energy contacts
EDF Energy Phone NumberBEST
EDF Energy Live Chat
EDF Energy Email Support
EDF Energy Help Desk
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