EDF Energy Phone Number

Call EDF Energy customer service faster with GetHuman

0800 056 7777
Customer service
Current Wait: 5 mins (3m avg)
Hours: Mon-Fri 8am-8pm, Sat 8am-6pm EST; best time to call: 3:30pm
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Reasons customers like you called recently

Since you INSISTED i install a smart meter you have doubled my bill can you please expl...
We have no electricity
hi we have just moved in this house we need you connecet us to supply gas and electric...
I paid EDF Electricity PAYG*for £**.***Account Number **** **** **** but I didn't get a...
Have received a letter today from customer service reference acccount number...
*************Little Batson*TN** *AX*This is a tenanted property, the tenant Jamie Dawso...
I have received an email whilst away inviting me to renew my EDF Dual Fuel contract on...
new customer. to tell you meter reading . not accepting my email
My renewal is due soon account number :- ************ had an email from you stating my...
I am new rental at Flat * First Floor, ** High Street Penge, SE** *HB, so I would like...
wish to discuss changing my tariff in light of the letter you have sent me - can never...
I waited for a pre arranged phone call today at * pm . It rang twice then stopped the c...
I have recently taken over the management of a small block of flats. I want to settle t...
As a landlord I have been trying to let EDF know that I will not now be responsible for...
I want to set up a payment plan
See more recent reasons for calling

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Customer Number 0800 056 7777 - by the Numbers

Phone number to dial0800 056 7777
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-6pm EST
Best time to dial3:30pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait5
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web, email
Quality of communication74%
Quality of help72%
Customer votes765
Information last updatedFri Sep 17 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

EDF Energy's Best Toll-Free/800 Customer Phone Number

This is EDF Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EDF Energy agent. This phone number is EDF Energy's Best Phone Number because 14,514 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 056 7777 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call EDF Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email. In total, EDF Energy has 1 phone number. It's not always clear what is the best way to talk to EDF Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting EDF Energy - by phone or otherwise

While 0800 056 7777 is EDF Energy's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact EDF Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for EDF Energy.

What is GetHuman's Relationship to EDF Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like EDF Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Amtrak Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Verizon Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Amtrak or Verizon. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

EDF Energy Contact Info

All EDF Energy contacts
EDF Energy Phone NumberBEST
EDF Energy Live Chat
EDF Energy Email Support
EDF Energy Help Desk
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