EDF Energy Phone Number

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0800 056 7777
Customer service
Current Wait: 8 mins (4m avg)
Hours: Mon-Fri 8am-8pm, Sat 8am-6pm EST; best time to call: 1pm
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Reasons customers like you called recently

Gas and electric direct debit payments
My credit from my old meter is loaded on both meters but my indoor display says only th...
i have not received my oct payment for my solar panels acc *************mr d kirkup
in house display and app not working properly
We have night storage heaters in our property in North Norfolk. We used to be supplied...
I cancelled my direct debit for edf on **th of september,.but set up a new one on *nd O...
I sent in an incorrect reading for my smart meter on the **th of october(****) it shoul...
We moved in to a new address and started having edf for our gas and electricity. Its...
I can’t access my account to send my meter reading, I have been trying since the first...
I want to see if I can give me a better deal on my energy tariff as I may have to look...
I need a new key for my prepayment electric meter as I am all out of money on my meter...
I would like to reduce my bill before I think of changing
i have had smart meteres installed and only my electric money has been transfererd to m...
I want to change my electricity payment method.
I’m not clear on how much my bill is? *Also I’m on universal credit am I entitled to a...
See more recent reasons for calling

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Customer Number 0800 056 7777 - by the Numbers

Phone number to dial0800 056 7777
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Fri 8am-8pm, Sat 8am-6pm EST
Best time to dial1pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, chat, web, email
Quality of communication77%
Quality of help75%
Customer votes787
Information last updatedFri Oct 15 2021 09:00:00 GMT+0000 (Coordinated Universal Time)

EDF Energy's Best Toll-Free/800 Customer Phone Number

This is EDF Energy's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a EDF Energy agent. This phone number is EDF Energy's Best Phone Number because 14,514 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 0800 056 7777 include Setup service, Book appointment, Change appointment, Meter reading, Cancel service and other customer service issues. Rather than trying to call EDF Energy first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or chat or web or email. In total, EDF Energy has 1 phone number. It's not always clear what is the best way to talk to EDF Energy representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting EDF Energy - by phone or otherwise

While 0800 056 7777 is EDF Energy's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. If you think this information is inaccurate or know of other ways to contact EDF Energy please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for EDF Energy.

What is GetHuman's Relationship to EDF Energy?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like EDF Energy. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Boost Mobile Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optus - Faults Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Boost Mobile or Optus - Faults. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

EDF Energy Contact Info

All EDF Energy contacts
EDF Energy Phone NumberBEST
EDF Energy Live Chat
EDF Energy Email Support
EDF Energy Help Desk
General customer information

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