American Eagle Outfitters Email

Emailing American Eagle Outfitters Customer Support by GetHuman

custserv@ae.com
Customer Service Email
Average reply: (62 hours)
Expect replies: 24 hours, 7 days
Usually writes back @ 3:15pm
Why do you want to write to American Eagle Outfitters?

Customers recently wanted to email American Eagle Outfitters about the following:

ok so i have reached the buy * pair get one free jeans, and it says that i will get an...
I received an email confirmation for an order I didn’t place
Hello when I try to sign into my account on American egale app I need help.
How I was treated in the store
I ordered two pairs of jeans at the store bc they didn't have my size however they were...
I wrote the wrong address for my order and I'm not sure how to go about getting my jean...
waiting for a package sice cyber monday
Only received partial order
Hello, my online order was mis-picked. I am missing a pair of leggings, and received t...
Can not find my order confirmation made during Black Friday
just need to speak to someone about an exchange for a different size jean but same styl...
I can’t give my payment

Help me with my issue

American Eagle Outfitters Email Support - by the Numbers

Email addresscustserv@ae.com
Call-back availableNO
Department you are emailingCustomer Service
Customer service hours24 hours, 7 days
Most likely time of response3:15pm
Average wait62
Rank (overall)2
Alternate methodsphone, email, facebook, web, chat
Quality of communication65%
Quality of help84%
Customer votes49
Information last updatedTue Nov 30 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-232-4535

American Eagle Outfitters Customer Service Email

Email American Eagle Outfitters customer service help at this email address for the fastest reply. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This is the best email address for American Eagle Outfitters customer service. This information is according to 10,710 GetHuman users who are also American Eagle Outfitters customers over the past 180 days. Email can be a convenient way to communicate with customer service; you can multi-task while you are doing it, and you may already be checking your inbox frequently anyways. But more often than not, American Eagle Outfitters customers want to talk to a real live human being as soon as possible and check it off their to-do list. And so they prefer calling American Eagle Outfitters at their 888-232-4535 phone number instead. The Customer Service department that replies to the emails you send is used to responding to a variety of customer service issues such as Change Order. When you email American Eagle Outfitters one of their customer service agents sitting in one of their call centers, likely located in Pennsylvania, will get your message in their inbox and reply to you on a first come, first serve basis. That department is open 24 hours, 7 days. If you send an email late at night, you probably won't get a reply until the next business day. It's sometimes hard to find information about how best to contact companies like American Eagle Outfitters by email, so GetHuman gathers information like this from customers so we can share amongst ourselves.

Contacting American Eagle Outfitters

American Eagle Outfitters provides customer service by email and also by phone. There are 5 ways to reach American Eagle Outfitters across 5 communication modes: phone, email, facebook, web, chat. In case you didn't realize there was an alternative, the best phone number for American Eagle Outfitters customer support is 888-232-4535. With our free tools, you can check out the current wait time for American Eagle Outfitters and use our Have Them Call Me Instead tool. If you find any mistakes in this information, please let us know below. GetHuman tries to source the best American Eagle Outfitters customer service information from customers so we can share our best hints and tricks with each other. Telling us about any imperfections is useful and helps all of us. Click here to see all the ways we know to contact American Eagle Outfitters currently.

What's the connection between American Eagle Outfitters and GetHuman?

GetHuman is merely a web-based forum for consumers to share tips about contacting companies and solving customer care problems. GetHuman does not answer American Eagle Outfitters's emails, work as part of its customer service operations or have any other connection of any kind. We are here to help customers like you by simply making information that you share available to all customers. Please share any pages or information that you find useful here with your loved ones- that's what powers this endeavor!

American Eagle Outfitters Contact Info

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