What is the dELiAs return policy?

The dELiAs return policy allows customers to return any unworn, unwashed, or defective items within 30 days of purchase. To initiate a return, customers must include the original packing slip or order confirmation email and complete the return form provided on the website. Returns are processed within 5-7 business days, and refunds are issued in the original form of payment. However, shipping fees are not refundable unless the return is due to an error on dELiAs' part. Exchanges are not offered, but customers can return items and place a new order for the desired item. It's important to note that final sale items, lingerie, swimwear, and gift cards are not eligible for return. For further details and assistance, customers can contact dELiAs' customer service team.