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Can I exchange an item instead of returning it?

Asked 2 years ago
dELiAs typically has a return policy that outlines the procedures for both returns and exchanges. Generally, customers will be able to exchange an item within a specified time frame after the purchase. It is important to review the specific guidelines on the dELiAs website, as they provide detailed information regarding conditions for exchanges, including whether the item must be unworn, tags intact, and in original packaging. Often, exchanges may be permitted for a different size or color of the same item, but it is advisable to check if there are any restrictions or additional steps involved. For the most accurate and updated information, it is always a good practice to look at the current web page on dELiAs' site regarding their exchange policy. This will ensure that you have the latest information and understand the process fully.
Answered Sep 4th 2025

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