Can I exchange an item instead of returning it?
Yes, we offer exchanges for products purchased from dELiA*s. If you are not satisfied with your purchase and would like to exchange it for a different size, color, or style, we are happy to assist you. To begin the exchange process, please ensure that the item is in its original condition with all tags attached and packaging intact. You can either visit one of our physical store locations or contact our customer service team to initiate the exchange. Please note that exchanges are subjected to product availability. If the desired item is out of stock, we will provide you with alternative options or issue a refund. For further assistance, please refer to our exchange policy or reach out to our dedicated customer service representatives.
Answered Nov 1, 2023
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