Do I need to pay for return shipping?

Yes, customers are responsible for paying the return shipping fees when returning items to dELiAs. The cost of return shipping will be deducted from the refund amount, unless the return is due to a mistake made by dELiAs or if the item is defective. In such cases, dELiAs will provide a prepaid return label or reimburse the customer for the return shipping fees. To ensure a smooth return process, customers are advised to retain their shipping receipt as proof of return. For further details on dELiAs' return policy and any additional questions, customers can refer to the Returns section on the website or contact the customer service team for assistance.