Do I need to include the original packaging when returning an item?

When returning an item to dELiAs, it is generally advised to include the original packaging if possible. This helps ensure that the item is returned in its best condition and can facilitate a smoother return process. The original packaging often includes important information such as barcodes and labels that can assist in processing the return efficiently. If the original packaging is not available, it may be acceptable to return the item in a suitable alternative packaging that protects it during transit. However, specific return policies can vary based on the item and the reason for the return. It is a good idea to review the return policy on dELiAs' official website for the most accurate and up-to-date information regarding returns, including packaging requirements.