What is Zulily's return policy for international orders?
Asked 2 years ago
Zulily's return policy for international orders is designed to provide a straightforward process for customers outside the United States. Typically, international customers have the opportunity to return items within a specific timeframe, which is usually thirty days from the date of delivery. However, it is important to note that some items may be ineligible for return due to hygiene reasons, such as intimate apparel or certain personal care products.
When preparing a return, customers should ensure that the items are unused, with all original tags and packaging intact. To initiate a return, international customers can usually find instructions on the Zulily website. This may involve completing a return request and following the specific guidelines provided for international shipments. It is advisable for customers to be aware that they are responsible for return shipping costs, which may vary depending on the shipping method chosen.
Zulily does not typically offer exchanges for international orders, so customers should return their items and place a new order if they wish to purchase a different item. Since policies may change and specific circumstances may apply, it is wise to consult the return policy directly on the official Zulily website to find the most accurate and up-to-date information. The website may also provide contact information for any further inquiries regarding returns or specific situations related to international orders.
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