What is Zulily's policy on backorders?

Asked a year ago
Zulily's policy on backorders aims to ensure customer satisfaction. In the event that an item is out of stock, customers have the option to place a backorder. The estimated arrival date of the backordered item is displayed during the checkout process. Zulily endeavors to provide accurate and up-to-date information, but occasionally, shipment delays may occur. In case of any unforeseen circumstances resulting in a further delay, customers are promptly notified via email. Zulily always strives to fulfill the backorders as soon as the items become available, and there are no additional charges for shipping. However, customers have the flexibility to cancel a backorder anytime prior to shipment. Zulily values its customers and aims to ensure a seamless and transparent backorder experience.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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