Can I change or cancel my order after it has been shipped?

Asked 6 months ago
Once an order has been shipped, it is not possible to change or cancel it. At Zulily, we strive to process and ship your purchases as quickly as possible. Once the shipping process has been initiated, we are unable to make any modifications or cancellations. However, please don't worry if you have changed your mind about your purchase or need to make any adjustments. We offer a hassle-free returns process, allowing you to easily return your items for a refund or exchange. Simply follow the instructions provided with your order and our dedicated customer service team will assist you with any further queries or concerns you may have.
Christian Allen is the editor / author responsible for this content.
Answered Nov 2, 2023

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