What is Zulily's policy on refunds and exchanges?

Zulily has a clearly defined policy regarding refunds and exchanges that customers may find helpful. Generally, Zulily offers a return window of thirty days from the date of delivery for eligible items. To be eligible for a refund, items must typically be in new, unused condition and include all tags, packaging, and accessories, if applicable. This policy reflects Zulily's commitment to ensuring customer satisfaction while also maintaining product quality in their marketplace. However, it is important to note that certain items may not be eligible for return. These can include items that are marked as final sales, personalized products, or items that show signs of wear and tear. Before initiating a return, customers should always check the specific details related to the item in question, as some items may have more stringent return requirements. For customers looking to initiate a return, Zulily provides an easy process that can be done through their website. First, customers need to log into their accounts and locate their order history. There they will find options to initiate a return for the eligible items. As for exchanges, Zulily does not typically facilitate direct exchanges. Instead, customers are encouraged to return the item they do not wish to keep and then place a new order for the desired replacement item. For detailed information about specific items or for any updates on the refund and exchange policies, customers are advised to refer to the most current information available on the Zulily website.