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Wendy's Customer FAQ

Top Answers & How-to Guides

What is Wendy's's Phone Number?

The question we are asked most often is about how to talk to Wendy's customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Wendy's customer service, get an answer now.

Recent Wendy's Customer Questions

Problems with my password for the app

We're sorry to hear that you're having issues with your Wendy's app password. If you've forgotten your password, you can reset it by clicking on the "Forgot your password?" link on the login screen. Type in your registered email address, and a password reset link will be sent to that email. Click on the link in the email then enter a new password. Make sure your new password meets any specified requirements like password length or special characters. If the problem persists, it may be related to a larger technical issue and you may have to wait for it to be resolved by the Wendy's team.
Asked Mar 21, 2024 3:24 PM

Help me with my Wendy's customer service issue

Operating Hours & Menus

What are Wendy's regular operating hours?

Wendy's operating hours can differ by location, typically ranging from around 6 a.m. to 1 a.m. on weekdays, with some places...

Does Wendy's have a breakfast menu?

Wendy's features a breakfast menu, launched to offer diverse options for morning meals. It includes popular breakfast...

What are the most popular items on Wendy's menu?

Wendy's menu includes favorites such as Dave's Single, the Spicy Chicken Sandwich, and the popular four-for-four meal, allowing...

Does Wendy's offer vegetarian or vegan options?

Wendy's acknowledges the need for vegetarian and vegan options, offering items like the Garden Side Salad and baked potatoes...

Does Wendy's offer any gluten-free options?

Wendy's has several gluten-free choices such as salads without croutons, baked potatoes, chili, and beverages like soft drinks...

Nutrition & Allergen Information

What allergens are present in Wendy's food?

Wendy's takes allergen safety seriously, noting potential allergens like wheat, dairy, eggs, and nuts in their food. They...

Can I view nutrition information for Wendy's menu items?

Wendy's offers complete nutritional details for its menu items on its official website. This includes calorie counts and a...

Customization & Ordering

Can I customize my order at Wendy's?

Wendy's allows for customization of orders, enabling customers to add or remove ingredients and make substitutions on sides or...

Does Wendy's offer delivery or online ordering?

Wendy's provides delivery and online ordering at many locations through its website and mobile app, allowing customers to...

Can I order custom sides at Wendy's?

Wendy's offers a range of sides like fries and salads, but custom side orders or modifications are not officially allowed....

Promotions & Gift Cards

Are there any ongoing promotions or deals at Wendy's?

Wendy's regularly features promotions that vary by location and time, including discounts and special deals on menu items. They...

Are gift cards available for purchase at Wendy's?

Wendy's gift cards are available for purchase at restaurant locations, certain retail stores, and online. They come in various...

Catering & Services

Does Wendy's offer catering services for events?

Wendy's does not have traditional catering services, but customers can order large quantities of menu items for events. It's...

What are Wendy's signature sauces?

Wendy's features a range of signature sauces that enhance their dishes, including the Spicy Chicken Sauce, Creamy Sriracha,...
We look to the Wendy's issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Wendy's issues reported to GetHuman
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