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Webjet Customer FAQ

Top Answers & How-to Guides

What is Webjet's Phone Number?

The question we are asked most often is about how to talk to Webjet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are there any loyalty programs or rewards on Webjet?

Yes, Webjet offers a loyalty program called Webjet Rewards. With this program, customers can earn points every time they book flights,...
Ask any question you have about Webjet customer service, get an answer now.

Recent Webjet Customer Questions

updating my credit card information

To update your credit card information with Webjet, log into your online account. Once you're in, navigate to 'My Account' or 'Payment Methods' section. Here, you can add a new credit card or update existing details as needed. Please ensure to input all necessary details accurately such as credit card number, expiry date, and the CVV code. Remember to save any changes you made. For security and privacy, Webjet does not store your credit card details. Therefore, you will have to provide your credit card details each time you make a booking.
Asked Apr 3, 2024 11:04 AM

Help me with my Webjet customer service issue

Payment Methods

What payment methods are accepted on Webjet?

Webjet accepts various payment methods to provide convenient options for customers. You can make secure online payments using major...

Booking Changes

Can I cancel or change my flight booking?

Yes, you can cancel or change your flight booking with Webjet. We understand that plans may change, and we offer flexible options to...

Baggage Policy

What is Webjet's baggage policy?

Webjet's baggage policy varies depending on the airline and fare class. It is essential to review the specific airline's guidelines...

Fees and Charges

Are there any additional fees or charges when booking with Webjet?

When booking with Webjet, it is important to be aware of the potential additional fees or charges that may apply. While Webjet strives...

Additional Services

Can I book a hotel or rental car through Webjet?

Yes, you can easily book a hotel or rental car through Webjet. We offer a wide range of options and deals for both accommodations and...

Refund Policy

What is Webjet's refund policy?

Webjet offers a flexible and customer-friendly refund policy. If a booking needs to be canceled, the refund amount and conditions depend...

Travel Insurance

What travel insurance options are available on Webjet?

Webjet offers a range of travel insurance options to suit different needs and budgets. Customers can choose from various plans provided...

Loyalty Programs

Are there any loyalty programs or rewards on Webjet?

Yes, Webjet offers a loyalty program called Webjet Rewards. With this program, customers can earn points every time they book flights,...
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