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US Mint Customer FAQ

Top Answers & How-to Guides

What is US Mint's Phone Number?

The question we are asked most often is about how to talk to US Mint customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need to create an account to place an order?

Creating an account on the United States Mint's website is generally required to place an order. It enables users to track...
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Ordering Process

How do I place an order?

To place an order with the United States Mint, visit usmint.gov, choose your desired products, review their details, and add...
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Can I cancel my order?

The United States Mint generally allows cancellations if requested soon after placing the order and before shipment. Once...
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Do I need to create an account to place an order?

Creating an account on the United States Mint's website is generally required to place an order. It enables users to track...
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Order Tracking

How can I track my order?

To track an order with the United States Mint, customers should log into their account on the website and check the order...
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How can I check the status of my order?

To verify an order's status with the United States Mint, customers should visit their official site, where a dedicated tracking...
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How long will it take to receive my order?

Delivery times for orders from the United States Mint can vary based on the product, shipping method, and destination....
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Payment and Discounts

What forms of payment does the US Mint accept?

The United States Mint offers various payment options including major credit cards like Visa and MasterCard, as well as debit...
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Are there any discounts or promotions available?

The United States Mint occasionally offers promotions and discounts tied to events or special occasions. These can include...
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Are there any restrictions on purchasing US Mint products?

When purchasing from the US Mint, buyers must be at least eighteen years old, and there may be limits on product availability,...
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Shipping and Returns

Can I return or exchange a product?

The United States Mint has defined return and exchange policies that require products to be in original condition and...
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What shipping options are available?

The United States Mint provides various shipping methods, including standard and expedited choices. Standard shipping is...
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What is the US Mint's return policy?

The US Mint has a return policy allowing returns within thirty days for unopened items in original packaging, excluding custom...
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US Mint issues reported to GetHuman
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