US Mint Customer Service Issues

On November 5th and November 9th, [redacted], I encountered difficulties trying to access my usmint.gov account to purchase limited edition coins. Despite being able to add the coins to my cart, I was repeatedly blocked from finalizing the purchase. This was a stark contrast to my past successful transactions on the site. The coins in question were unique editions with limited quantities, leading me to suspect potential internet interference. I made multiple attempts to contact usmint.gov through various listed phone numbers and emails but was unable to get any answers. As of November 10, [redacted], I have not received any responses. The issues I experienced while trying to access the website raise concerns about possible fraudulent activities or a security breach. I documented the problems I faced with screenshots during my login attempts on usmint.gov.

I am having trouble receiving my order. The problem began when I exceeded my credit card's limit, causing a delay in the shipment of my items from the Mint. Despite updating my payment methods, I faced an issue while trying to purchase the CC silver dollar online, as it was removed from my account during the payment process, which was frustrating after encountering network errors. I am considering ending my relationship with the Mint and exploring alternative sources for U.S. Coins. If I do not receive a response to this email, I am unsure of where else to seek assistance, especially since my calls to the Mint's phone line have been repeatedly disconnected.

My husband and I attempted to purchase two new phones with unlimited data, talk, and text, but we only received two sim cards. Our order was incorrect, and we were charged $[redacted].10. During customer service calls, I experienced inappropriate behavior from a representative. We have documented all our interactions and just want the $[redacted].10 refunded to our Discover card. If this issue is not resolved promptly, we will involve Discover. I have discovered discrepancies in data usage reporting with Mint Mobile. I have initiated the return of the sim cards and am willing to return the phones if they claim we never bought them. Our names are Rachel and Paul Wortman. Thank you for any assistance in crediting our account. Order # [redacted] for sim cards received on June 27th, [redacted]. Ticket # CRT-[redacted]. Contact number: [redacted].