US Mint Customer Service

Phone Number & Contact Info

US Mint's Best Phone Number

Toll-free·Calls Customer Service·Most popular US Mint number

How do I talk to a live human at US Mint?

A:Press 0

Does US Mint offer 24 hour customer service?

A:Yes! This call center operates 24 hours a day, 7 days a week. The least busy day is Monday, and the most busy day is Friday.

How long will I wait on hold?

A:The average hold time is 33 minutes. The longest hold times are on Monday, and the shortest are on Wednesday. How is this calculated?

US Mint Customer Phone Numbers

Collections Department

Toll-free · 24 hours, 7 days · Direct to the Collections Department ·

How do I get through the phone menu to a live person?

GetHuman researchers routinely call this US Mint phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 0

What are the hours and when should I call?

US Mint operates the call center for this 800-872-6468 phone number 24 hours, 7 days. The short answer is that you should call on a Monday. This observation and the following section are based on analysis of a sample set of 29 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this US Mint phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like US Mint staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call US Mint is Monday. The most busy day to call is Friday. Again, this is based on a sample of 29 calls made with our AI-powered, web-based phone in the last 90 days.

The shortest wait on hold

We measured the shortest hold times to be on Wednesday. The longest wait in the queue on average occurs on Monday.

The best time to call US Mint

In summation, the best day to call US Mint is Monday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that US Mint staffs the call center well on Monday.

Why Customers Call US Mint

If you have time to do a bit of reading before you call US Mint, we recommend you read over some of our problem-specific articles.

What is the US Mint's return policy?

The US Mint has a customer-friendly return policy that ensures customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 30 days of receipt. The item must be in its original condition and packaging. To initiate a return, you can contact the US Mint's customer service via phone or email. They will guide you through the return process and provide you with a return authorization number. It is important to note that returning items might result in a refund or exchange, depending on your preference. However, the US Mint does not cover the cost of return shipping unless the return is due to an error on their part. For more information, please refer to the US Mint's official return policy on their website.

Are there any restrictions on purchasing US Mint products?

Yes, there are a few restrictions on purchasing US Mint products. Firstly, individuals must be at least 18 years old to place an order. Additionally, some products may have a maximum order limit to ensure fair distribution among customers. Non-U.S. citizens may also purchase most products; however, international shipping is limited to select countries. Lastly, the US Mint reserves the right to refuse or cancel any order for various reasons, such as suspected fraudulent activity. These restrictions are in place to regulate and maintain the integrity of the purchasing process, ensuring that US Mint products are accessible to a wide range of customers in a fair and secure manner.

What forms of payment does the US Mint accept?

The US Mint accepts various forms of payment to make your purchase convenient. You can use credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, you can choose to pay with a debit card that carries any of the logos mentioned above. If credit or debit cards aren't your preferred option, you can also pay with a check or money order. However, please note that payments via check or money order may require additional processing time. The US Mint does not accept cash or foreign currency as payment. So whether you prefer the ease of a card or the traditional approach of a check, the US Mint has it covered, making it hassle-free to invest in your collection.

Top US Mint customer service problems

Click the link above to get answers to just about any US Mint customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.

Conclusion and closing notes

This is US Mint's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a US Mint agent. This phone number is US Mint's best phone number because 174 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-872-6468 include Local services, File a report, Complaint and other customer service issues. Rather than trying to call US Mint first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, US Mint has 2 phone numbers. It's not always clear what is the best way to talk to US Mint representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

GetHuman does not provide call center services or customer support operations for US Mint. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like US Mint. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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