Can I return or exchange a product?
Yes, the US Mint allows customers to return or exchange products. If you are not completely satisfied with your purchase, you have the option to return it within 30 days of receiving the item. To initiate a return or exchange, you can contact our customer service team who will guide you through the process. However, certain products might be subject to different return policies due to their nature or limited availability. In case the product arrives damaged or defective, we will cover the return shipping costs. It's important to note that returns or exchanges are not accepted for products that have been altered, damaged by the customer, or are no longer in their original packaging. For detailed information on our return and exchange policy, please refer to the dedicated page on our website or reach out to our customer service team.
Answered Nov 1, 2023
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