Sam's Club Customer Service

Ways to contact Sam's Club and solve common issues

Use Sam's Club's Phone Number

Sam's Club's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for Sam's Club

Contacting Sam's Club customer support

Below you can compare and contrast the 3 ways to contact Sam's Club by looking at which ones are the fastest and which ones other customers recommend the most for solving Sam's Club customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Sam's Club across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
888 746-7726
Customer Service
18 mins401
Online Help at
Customer Service
< 38 hrs414
Live Chat at
Customer Service
16 mins410

Sam's Club: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Sam's Club.
What are the benefits of a Sam's Club membership?
A Sam's Club membership offers numerous benefits to its members. Firstly, members gain access to a wide range of high-quality products at discounted prices, allowing them to save substantial amounts on everyday purchases. Secondly, Sam's Club offers exclusive members-only discounts, promotions, and instant savings on various items, further maximizing savings opportunities. The club's expansive selection includes groceries, electronics, household essentials, and more, providing convenience and value in one place. Members also benefit from free shipping on many online orders and access to Sam's Club gas stations. Additionally, Sam's Club offers convenient services like Click 'n' Pull, Scan & Go, and Club Pickup, making shopping faster and easier. Lastly, members can take advantage of their membership to enjoy additional benefits such as optical services, pharmacy discounts, travel deals, and the Sam's Club Mastercard.
What are the accepted payment methods at Sam's Club?
At Sam's Club, we provide various convenient payment methods for our members. We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, we also accept Sam's Club credit cards, cash, debit cards, and electronic checks. For added flexibility, we offer contactless payment options such as Apple Pay, Google Pay, and Samsung Pay for a seamless and secure transaction experience. Membership guests may pay with cash or debit card. We strive to make shopping at Sam's Club as easy and hassle-free as possible. Please note that payment methods may vary depending on the specific location, so we recommend checking with your nearest Sam's Club for any specific restrictions or additional options available.
What is the Sam's Club price match policy?
Sam's Club offers a price match policy to ensure customers get the best value for their money. If you find a lower price on an identical item at a local brick-and-mortar store or on an authorized online retailer's website, simply bring the competitor's ad or the website link to a Sam's Club member service desk. The price match policy is applicable for both Sam's Club and Walmart-branded items. To qualify for a price match, the item in question must be sold directly by the retailer, in stock, and available for immediate purchase. Sam's Club will verify the competitor's price and eligibility, and if approved, they will match the lower price. However, please note that price matching is limited to one item per customer, and it excludes clearance, auction, and marketplace items. With this policy, Sam's Club ensures members receive the best possible prices without compromising on quality and convenience.
There's more!
Click below to show 13 more questions, answers, and complete guides to common Sam's Club customer support problem.

Recent reasons customers contacted Sam's Club:

order *: *********** said it was delivered put I have been home all day and no delivery.
My membership was renewed without my consent and it was not the normal membership that...
I went to get gas and tried to use Mt debit card and I did this twice and I took...
Sam’s Choice chicken bone within date, brown in color. Is this normal. It seems to sme...
I want to buy a swimming pool from Sam’s club do they offer a warranty
Unable to Registration online.
Solicitar pin para la tarjeta de credito
please tell me the price and when do the Jumbo pumpkins arrive at Sam's Club in WBL, MN
Not able to order anything online when I try my wife's email address comes up I want to...
Unknown purchase made on my ent card
if u purchase a tire and it is out of round and your store doesnt have it. can ur store...
ArtSkills Premium Dual Tip Brush Marker Pen Set, ** colores**** Sams club online:*confi...
Hola,mi nombre es Ivette Mart*nez Mart*nez quiero saber cuando vence mi membres*a. El...
Received a letter for someone else, who does not live at my address and never has
How do I apply instant savings from a Sam's Club flyer when I order on line.
More customer issues

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Does GetHuman work with Sam's Club?

GetHuman does not work with Sam's Club's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Sam's Club at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Sam's Club's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Sam's Club at a Glance

Sam's Club has 1 chat option
Sam's Club has no customer email
Sam's Club has 1 help forum
Sam's Club has no twitter handle
Sam's Club has no facebook page
Contact information overview

Answered on this page:

How Do I Return an Item to Sam's Club from Their Cyber Monday Sale?
How to Use Your Sam's Club Gift Card for a Purchase
How Do I Make an Order for the Sam's Club Black Friday Event?
Can I cancel my Sam's Club membership?
How Do I Return an Item to Sam's Club from Their Black Friday Sale?
Can I track my Sam's Club order?
What Do I Do If My Sam's Club Gift Card Balance Won't Load?
Solutions to common issues

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