How Do I Request a Refund to a Gift Card from Sam's Club?
If you bought something from Sam's Club using your gift card and you need to return it, then you probably want to know if you can get a refund applied to that card. To learn more about it, just keep reading.
Sam's Club's Return Policy
Sam's Club has a pretty lenient return policy. You can return most items at any time for any reason and receive a full refund, as long as the item is in undamaged, unworn condition and is accompanied by everything that originally came with it, including packaging, warranty cards, and manuals. You may only receive a partial refund if you do not have everything that originally came with the purchase.
Major appliances and all electronics must be returned within 90 days to qualify for a refund. Motorsports items and heavy commercial equipment must be returned within 30 days. Cell phones must be returned within 14 days. Tickets, prescriptions, custom items, gift cards, and anything bought through the Sam's Club Wholesale Trading Program is not eligible for a refund. Your refund will be returned to the gift card you used to make the purchase.
Online Returns
To return something you bought from Sam's Club online, follow these instructions:
- Sign in to your Sam's Club account.
- Go to your account page.
- Select Order Details.
- Select Return Items.
- Print out the Sam's Club return label.
- Pack up your return along with everything that came with it.
- Attach the return label to the package.
- Ship the package to Sam's Club.
In-Person Returns
You can also return online purchases to a physical Sam's Club location. You must return items purchased from a physical Sam's Club location to a physical Sam's Club location. Just gather up everything that came along with the purchase and bring it to any Sam's Club location, even if it's not the one you bought the item from.
Contacting Sam's Club
If you have any questions about your return, or if you need help making it, contact a Sam's Club representative by phone or on the company's help forum.
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