1. All Companies › 
  2. Soccer.com Customer Service › 
  3. FAQ
Updated

Soccer.com Customer FAQ

Top Answers & How-to Guides

What is Soccer.com's Phone Number?

The question we are asked most often is about how to talk to Soccer.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I track the progress of my return?

Yes, Soccer.com provides a tracking system for returns that allows you to monitor the progress of your return. Once you have initiated...
Ask any question you have about Soccer.com customer service, get an answer now.
Contact Soccer.com customer service

Returns and Exchanges

How Do I Return an Item to Soccer.com?

As a Soccer.com customer, getting the product you want and one that meets your needs is important. If you are not satisfied with your...
Read more

What is the return policy for Soccer.com?

At Soccer.com, we want all our customers to be fully satisfied with their purchases. Therefore, we offer a hassle-free return policy....
Read more

Can I exchange an item instead of returning it?

Yes, customers can exchange an item instead of returning it at Soccer.com. We understand that sometimes a different size or color may...
Read more

What is the timeframe for returning an item?

The timeframe for returning an item to Soccer.com is 30 days from the date of purchase. We understand that sometimes you may need to...
Read more

Do I have to pay for return shipping?

Yes, customers are responsible for covering the cost of return shipping. However, Soccer.com offers a hassle-free return policy, allowing...
Read more

Can I return personalized or customized items?

No, personalized or customized items cannot be returned or exchanged on Soccer.com. This is because these items are made specifically...
Read more

Do I need the original packaging for a return?

No, you do not need the original packaging for a return. Soccer.com understands that original packaging may get damaged or discarded...
Read more

How will I receive my refund for a returned item?

To receive a refund for a returned item, please follow the following process. Firstly, ensure that the returned item meets the necessary...
Read more

Are there any items that are not eligible for return?

Yes, there are certain items that are not eligible for return at Soccer.com. Personalized or customized products, including jerseys...
Read more

Can I track the progress of my return?

Yes, Soccer.com provides a tracking system for returns that allows you to monitor the progress of your return. Once you have initiated...
Read more

Return Process

How long does it take to process a return?

The return processing time at Soccer.com may vary depending on certain factors. Typically, once the returned item is received by Soccer.com,...
Read more

Help me with my Soccer.com customer service issue

Ask any question you have about Soccer.com customer service. We will do our best to get you answers right away.
We look to the Soccer.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Soccer.com issues reported to GetHuman
FAQ Table of Contents

Answers for More Companies

Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!
Updated