Do I need the original packaging for a return?

No, you do not need the original packaging for a return. Soccer.com understands that original packaging may get damaged or discarded over time. However, it is important to ensure that the item being returned is in its original condition and has not been used extensively. For a successful return, please include all the necessary paperwork such as the invoice or order confirmation, as well as any tags and labels that were originally attached to the item. In case of any manufacturing defects or incorrect items received, Soccer.com provides a pre-paid return label to make the return process hassle-free. If you encounter any difficulties or have further questions, our customer service team is always ready to assist you.