Can I exchange an item instead of returning it?

Asked a year ago
Yes, customers can exchange an item instead of returning it at Soccer.com. We understand that sometimes a different size or color may be desired. To initiate an exchange, simply contact our customer service team within 30 days of receiving your order. Provide the details of the item you wish to exchange, including the reason for the exchange. Our dedicated team will guide you through the process and provide instructions for returning the original item. Please note that the exchanged item must be of equal or lesser value, as we do not offer exchanges for higher-priced items. Additionally, any price differences will not be refunded. We strive to ensure customer satisfaction and will gladly assist you in finding the perfect replacement for your soccer needs.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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