Soccer.com Customer Service Issues
Archive 1
The following are issues that customers reported to GetHuman about Soccer.com customer service, archive #1. It includes a selection of 2 issue(s) reported October 3, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
In late July, I ordered a uniform that turned out to be too big. Despite being told I could return it, the packages never made it back to the seller after two months, resulting in a $[redacted] loss. Due to the urgency of needing a uniform, I re-ordered one for an additional $[redacted] as my team is traveling from Phoenix, Arizona to Virginia. I've already played five league games in the wrong uniform. One jersey was delivered today, but customer support informed me that the full uniform wouldn't arrive until Thursday at the earliest, when I'll be out of town for a tournament. I paid extra for two-day shipping to ensure it arrived on time, yet the delivery is now delayed until Thursday. I've spent $[redacted] in total and still don't have the uniform needed for a college showcase. It's crucial that I receive it by Wednesday, as promised, after paying extra for expedited shipping.
Reported by GetHuman1250819 on mercredi 3 octobre 2018 01:11
Hello,
I purchased a pair of football boots and have not received any notification of the purchase, just a message at the end stating: "Thank you for choosing our Pro service. Order placed."
I need to know where my order is and resolve this issue quickly.
You can contact me at [redacted]-[redacted]-[redacted]. My name is Yanna Maria Pérez Benito.
Email: [redacted]
Looking forward to your response,
Sincerely,
Yanna Maria
Reported by GetHuman-yannampb on jeudi 5 décembre 2019 12:56
Help me with my Soccer.com issue
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