Can I cancel or change my order after it has been placed?

Yes, it is possible to cancel or change your order after it has been placed at Shoe Carnival. However, it is important to act quickly as they strive to process orders as soon as possible. If you wish to cancel or modify your order, contact Shoe Carnival's Customer Service immediately via phone or email. Provide them with your order details such as order number, name, and address, and explain the desired changes. Depending on the stage of processing, they will make every effort to accommodate your request. However, if your order has already been shipped, it may not be possible to cancel or change it. In such cases, you may need to return the order following the provided return instructions for a refund or exchange.