Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order on Shoemetro.com, but it is subject to certain conditions. If you need to cancel or modify your order, you must do so within the first 24 hours after placing it. After this time period, changes may not be possible as our team works promptly to process and ship your order. To request a cancellation or modification, you need to contact our customer service team through phone or email and provide the order number. However, please note that if the order has already been shipped, it cannot be canceled or changed. In such cases, you may need to return the item(s) following our return policy. We recommend reviewing your order carefully before finalizing it to avoid the need for changes or cancellations.