Can I exchange an item for a different size or color?

Yes, at Shoemetro.com, we understand that sometimes you may need a different size or color than the one originally ordered. We offer hassle-free exchanges to ensure customer satisfaction. If you would like to exchange an item for a different size or color, simply contact our customer service team within 30 days of receiving your purchase. They will guide you through the process and provide you with a return label. Once the item is received back in its original condition, we will ship out the desired size or color. Please note that exchanged items must be unworn and in their original packaging. We strive to make the exchange process as seamless as possible to ensure you find the perfect fit and color for your needs.