Shoemetro.com has a return policy that allows customers to return unworn and unused items for a refund or exchange within a specified period, typically thirty days from the date of purchase. The original condition of the shoes is essential, meaning they should be returned in their original packaging with all tags attached. It is important for customers to keep their receipts or confirmation emails as proof of purchase, as this documentation may be required to process the return.
Customers are usually responsible for the costs of return shipping unless otherwise stated. It is common for retail websites to offer a return shipping label; customers may want to check the specific details provided on Shoemetro.com regarding any such options. It is also advisable to read through the full return policy on the site, as there might be exceptions or additional information that could be crucial for a smooth return experience. For the most accurate and up-to-date information, looking on Shoemetro.com will provide the specific guidelines customers need to follow when making a return.
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