How long does it take to process a return?

The return process at Shoe Carnival typically takes about 7-10 business days from the date the return is received at our warehouse. Once the returned item is received, it undergoes a thorough inspection to ensure it is in its original condition with all tags and packaging intact. After the inspection, the refund is processed, and you can expect to receive your refund within 3-5 business days. Keep in mind that the actual time for your refund to be credited to your original payment method may vary based on your bank or credit card company's processing time. We strive to make the return process as efficient as possible and appreciate your patience while we carefully handle each return.