Can I return an item purchased online in-store?

Yes, you can return an item purchased online in-store at Shoe Carnival. We understand that sometimes the fit or style may not meet your expectations, so we offer this convenient option to make the return process hassle-free for our customers. Simply bring the item along with the original packaging, receipt, and any included accessories to your nearest Shoe Carnival store. Our friendly staff will be happy to assist you in processing the return and issuing a refund or exchange for another product. Please note that the timeframe for returning online purchases in-store may vary, so we recommend checking our website or contacting our customer service for further details.