How Do I Check My Shoe Carnival Order Status?

Making any online purchase is more convenient than ever and Shoe Carnival also helps make it easier with their website and Shoe Perks rewards. Logging into your account isn't always necessary with their order status link that's near the bottom of the page, and there's also utilizing tracking from the service that's bringing your order to you.

Adam Goldkamp is the editor / author responsible for this content.
Apr 28, 2020

Not long ago, you were restricted to buying shoes from a brick and mortar retailer. Now, you can order shoes from a retailer like Shoe Carnival, which has an online shop in addition to its stores. And checking the status of your order is pretty easy too. You can even do it without logging into your account, although that option's there too.

Log-in Free

For this, you will need your order number, order email, and billing zip code.

  1. Go to
  2. Scroll all the way down until you see the copyright of the web page.
  3. Above it, you should see a row of menu options in a font larger than the rest of the page. Order status is the first one listed.
  4. Click on it and it should take to a page where you'll be prompted to enter the needed information.
  5. Click on Check Status and you'll see the most recent information regarding your order.

Normal login

  1. Go to and click on the Account link near the top right-hand corner.
  2. Enter your email and password. This is also where you can sign up for an account.
  3. You should see your account dashboard and a menu on the left side of the page. Click on Orders to view more information.
  4. If you have any questions about your order, or want to know about their rewards program, Shoe Perks, contact Shoe Carnival here.

For Your Information

Another lesser utilized way to track any online order is through the delivery service, information which is usually included in your order receipt or order status. If this information is not provided right away, a call to Shoe Carnival's customer service could net you that information. From there, it's a matter of visiting the parcel service's website, signing up for an account, putting in the tracking number and signing up for any available alerts.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Check My Shoe Carnival Order Status?

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