What is Shoe Carnival's return policy?

Asked 9 months ago
Shoe Carnival's return policy allows customers to return unworn merchandise within 60 days of the purchase date for a full refund or exchange. The returned items must be in their original condition with the original packaging and accompanied by the receipt. In case the return is made within 30 days of purchase, customers can choose a full refund to the original payment method or receive store credit. Returns made between 31 and 60 days will only be eligible for store credit. However, clearance items are considered final sale and cannot be returned or exchanged. Online purchases can also be returned to any Shoe Carnival store. Overall, Shoe Carnival aims to ensure customer satisfaction by providing flexible and convenient return options.
Adam Goldkamp is the editor / author responsible for this content.
Answered May 3, 2024

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