What is Shoe Carnival's return policy?

Shoe Carnival has a customer-friendly return policy designed to provide a hassle-free experience for shoppers. Customers can return unworn merchandise within sixty days of purchase for a full refund or exchange. The items should be accompanied by the original receipt and in their original packaging, including any accessories or additional items that were included, such as shoeboxes and tags. It is important to note that any item that shows signs of wear or has been used may not be eligible for a full refund, and there may be some restrictions on certain products. For customers who received their order through the online store at shoecarnival.com, the return process is also straightforward. They can return items by mail or take them to a local Shoe Carnival store for immediate assistance. If returning by mail, customers should ensure that the items are packaged securely to prevent damage during transit. In addition, if the purchase was made on sale or as part of a promotion, customers should check to see if there are any specific guidelines or restrictions that could affect the return. Overall, Shoe Carnival strives to ensure customer satisfaction, so if there are any specific questions regarding the return process, it is advisable to refer to the current web page for detailed information and any updates to the return policy.