What is Brown Shoe Company, Inc.'s return policy for online purchases?

Brown Shoe Company, Inc. offers a hassle-free return policy for online purchases. If you are not completely satisfied with your purchase, you have 30 days from the date of delivery to return the item for a refund or exchange. The product must be in its original condition with all tags attached and the receipt included. To initiate the return process, you can contact our customer service team or visit our website to generate a return label. Once the returned item is received and inspected, we will process your refund or exchange within a few business days. Please note that original shipping charges are non-refundable unless the return is due to a defect or error on our part. Brown Shoe Company, Inc. strives to ensure a smooth and customer-friendly online shopping experience.