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Pacificpillows.com Customer FAQ

Top Answers & How-to Guides

What is Pacificpillows.com's Phone Number?

The question we are asked most often is about how to talk to Pacificpillows.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Pacificpillows.com Customer Questions

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Order Tracking and Changes

How do I track my order?

To track an order from Pacificpillows.com, check your email for a confirmation message that includes a tracking link. If the...
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Can I cancel or modify my order?

Customers wishing to cancel or change their order at Pacificpillows.com should do so promptly, as orders are quickly processed....
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How long does it take for an order to ship?

Shipping times for orders from Pacificpillows.com depend on factors like the shipping method and destination. Standard shipping...
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Do you offer international shipping?

Pacificpillows.com provides international shipping options, allowing global customers access to their products. The details,...
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Returns and Warranty

What is the process for returning a defective item?

When returning a defective item from Pacificpillows.com, it's essential to check the return policy on their website for...
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What is the return policy?

Pacificpillows.com offers a return policy that allows customers to return items within approximately thirty days if they are in...
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What is your warranty policy?

Pacificpillows.com has a warranty policy that typically covers defects in materials and workmanship for a set period after...
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Shipping and Payment

What is the shipping cost?

Shipping costs at Pacificpillows.com depend on order size, chosen shipping method, and destination. They provide both standard...
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What payment methods are accepted?

Pacificpillows.com accepts various payment methods, including major credit cards and alternatives like PayPal. They prioritize...
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Are discounts available for bulk orders?

Pacificpillows.com might provide discounts for bulk purchases, depending on factors like product type and order size. Customers...
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Product Information

What is the difference between different pillow types?

Pillow types differ in materials, support, and use, including memory foam for pressure relief, down for luxury and softness,...
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Do you offer gift wrapping services?

Pacificpillows.com does not currently mention gift wrapping services on their site. However, customers can select items suited...
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