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Can I cancel or modify my order?

Asked 2 years ago
When it comes to canceling or modifying an order at Pacificpillows.com, the company generally advises that customers act quickly. Orders are often processed and shipped rapidly to ensure timely delivery, which means that once an order has been placed, there may be a limited window for changes or cancellations. If a customer wishes to cancel an order or modify details such as shipping address or product selection, it is best to do so as soon as possible after placing the order. Pacificpillows.com typically provides specific guidelines for such requests, which can be found in the order confirmation email or on their website. Customers may need to follow procedures outlined there to request changes. It is also important to note that certain products, especially custom or personalized items, may have different policies regarding cancellations or modifications. Standard items usually allow for more flexibility. For the most accurate and up-to-date information, it would be beneficial for customers to check the current webpage related to order policies, as these details can change or vary based on particular circumstances.
Answered Oct 10th 2025

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