Can I cancel or modify my order?

Yes, customers have the option to cancel or modify their order on Pacificpillows.com. However, it is important to note that orders are processed quickly to ensure timely delivery, so any cancellations or modifications should be made as soon as possible. To cancel or modify an order, customers should contact Pacific Pillows' customer service department via phone or email, providing the order number and specific details regarding the changes needed. The customer service team will do their best to accommodate the request, depending on the order's current status. It's worth mentioning that in some cases, cancellation or modification may not be possible if the order has already been shipped. Therefore, prompt communication is advised to maximize the chances of successfully canceling or modifying an order.