What is your warranty policy?

Our warranty policy at Pacificpillows.com is designed to provide peace of mind to our customers. We stand behind the quality of our products and offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. In addition to our satisfaction guarantee, many of our products come with manufacturer warranties. These warranties vary by product and are clearly stated on the product pages. If you encounter any issues with a product covered by a manufacturer warranty, we will work with you to facilitate the warranty process. To initiate a return or warranty claim, simply contact our customer service team. They will guide you through the process and assist with any questions or concerns. At Pacificpillows.com, we value our customers and strive to provide exceptional service along with high-quality products.