PECO Energy Customer FAQ

Transferring service to a new address with PECO Energy is a straightforward process. First, it is essential for customers to ensure they have everything needed for a smooth transition, including their account information and details of the new address. The first step in the service transfer process typically involves visiting the website of PECO Energy. Customers can find comprehensive information about transferring service under the section related to service options. The website usually provides a guide that outlines the necessary steps along with any required forms that may need to be completed. Customers may need to provide their existing account number and the address they are moving to, along with the desired start date for service at the new location. It is advisable to initiate the transfer a few weeks in advance of the planned move date to make sure there is no interruption in service. In addition, customers should check if their new location will require any specific requirements such as a connection request, which may differ based on the type of service required at the new address. If there are any discrepancies or questions regarding the transfer process, customers may want to refer to the contact information available on the current PECO Energy website to find the assistance they need. Overall, a little proactive planning goes a long way in ensuring a seamless service transfer with PECO Energy.

Generally, those white markings can certainly indicate upcoming excavation or utility work. PECO Energy usually communicates such projects in advance by sending notifications or posted signs in the relevant areas. If the information isn't available or you need more specific details about your location, we recommend reaching out directly to PECO using the contact information provided on this page. They can give the most accurate details about any planned work in your area.

Your account number for PECO Energy can be found on the top right corner of your paper bill. If you receive e-bills, you should be able to locate the account number on the electronic statement. If you have registered for an online account with PECO, you should also be able to find your account information after logging in. If you still cannot locate your account number, it would be best to get in touch with PECO directly for assistance.

Yes, PECO Energy provides customers with an option to pay their bills over the phone. You simply have to call PECO Energy's secure pay-by-phone system. It's a convenient way to make either full or partial payment of your bill. Please have your account number and credit card details or checking account details available before placing your call to ensure a smooth process. Be aware there may be a nominal processing fee for this service. However, charges may vary, so it's best to confirm when you call.

We're sorry for your loss. In a situation where a check is written out to a deceased PECO customer, the rightful individual or representative needs to present the required legal documents. As the executrix, you will need to contact PECO's customer service directly with a copy of the death certificate as well as the legal documents establishing your position as the executor of the estate. They will then be able to guide you through the necessary steps to get the check reissued in your name.