PECO Energy Customer FAQ

Generally, those white markings can certainly indicate upcoming excavation or utility work. PECO Energy usually communicates such projects in advance by sending notifications or posted signs in the relevant areas. If the information isn't available or you need more specific details about your location, we recommend reaching out directly to PECO using the contact information provided on this page. They can give the most accurate details about any planned work in your area.

Your account number for PECO Energy can be found on the top right corner of your paper bill. If you receive e-bills, you should be able to locate the account number on the electronic statement. If you have registered for an online account with PECO, you should also be able to find your account information after logging in. If you still cannot locate your account number, it would be best to get in touch with PECO directly for assistance.

Yes, PECO Energy provides customers with an option to pay their bills over the phone. You simply have to call PECO Energy's secure pay-by-phone system. It's a convenient way to make either full or partial payment of your bill. Please have your account number and credit card details or checking account details available before placing your call to ensure a smooth process. Be aware there may be a nominal processing fee for this service. However, charges may vary, so it's best to confirm when you call.

We're sorry for your loss. In a situation where a check is written out to a deceased PECO customer, the rightful individual or representative needs to present the required legal documents. As the executrix, you will need to contact PECO's customer service directly with a copy of the death certificate as well as the legal documents establishing your position as the executor of the estate. They will then be able to guide you through the necessary steps to get the check reissued in your name.