Kroger Customer Service

Answers to Common Problems

Use Kroger's Phone Number

Kroger's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Kroger.

Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Kroger.
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Click below to show 9 more questions, answers, and complete guides to common Kroger customer support problems.

Recent reasons customers contacted Kroger:

Cannot add new credit cards to my account or delete old ones that are no longer correct
Cannot add credit card to my account and cannot delete credit cards that are no longer...
I would like to know if the buy * get * free on your pop has a limit? The last ad did a...
I been waiting outside for my pick up order for ** minutes
Please carry Jonagold apples at my area Kroger's stores: Expressway Plaza Kroger's. Di...
$** discount wasn’t applied to my order
Trying to start a count for in store specials. Says having trouble with my *
Is there a fee for delivery?
Have not received order in * hours and have not heard.
Hello, I have a shoppers card, that i have not used for over * to * years. *I want to k...
While trying to set up the Kroger App on my phone, the app will not recognize my plus c...
When I did the survey for fuel points last night, it wouldn't accept my card number. I...
I have downloaded the Kroger app and tried to set up an account, but I keep getting the...
i am trying to pay for a check that was rejected by my bank that was oresented as payme...
I am trying to set up krogerpay. I keep getting a message that says it will not longer...

Help me with my issue

Does GetHuman work with Kroger?

GetHuman does not work with Kroger's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Kroger at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Kroger's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Kroger at a Glance

Kroger has 1 chat option
Kroger has no customer email
Kroger has 1 help forum
Kroger has no twitter handle
Kroger has 1 facebook page
Kroger Phone Number and Contact Information

Answered on this page:

What are the accepted payment methods at Kroger?
What is Kroger's return policy?
Is It Possible to Merge Two Kroger Accounts?
How Do I Transfer a Kroger Gift Card to Another Account?
If I Don't Claim an Kroger Gift Card, What Happens?
Does Kroger offer a loyalty program?
How to Report an Issue with Kroger Delivery?
Solutions to common issues

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