What is Kroger's return policy?

Asked 6 months ago
Kroger's return policy allows customers to return most items within 30 days of purchase, accompanied by a receipt. Items must be in their original packaging and condition to be eligible for a refund or exchange. Perishable items like food and plants are non-returnable, but if you are dissatisfied with such items, Kroger offers a Customer Satisfaction Guarantee. Kroger also accepts returns without a receipt, however, refunds will be provided in the form of store credit or gift card. Some products have specific return guidelines, such as electronics, which may be subject to a restocking fee. Additionally, prescription medications cannot be returned. In case of any concerns or questions, customers are advised to contact Kroger's customer service for assistance.
Answered Nov 1, 2023

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Kroger?

If you need to call Kroger customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Kroger

Kroger

Find a list of many popular Kroger questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call KrogerKroger Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!