What steps should I take if my bill is unexpectedly high?

If an individual finds that their bill from PECO Energy is unexpectedly high, there are several steps they can take to understand and address the situation. First, it is advisable to review the bill carefully. This review should include checking the billing period, any previous balance, and understanding the specific charges listed. Individual customers can compare their current usage with that of previous months to identify any unusual spikes in consumption. Next, it may be beneficial to perform a quick audit of household energy usage. This can involve examining the use of heating or cooling systems, as well as other major appliances that require significant energy. Seasonal changes in temperature and additional household activities can lead to increased electricity or gas usage. Individuals should consider whether there have been any recent changes in their household that could contribute to increased energy consumption, such as new appliances or additional occupants. It is also possible to consult PECO's energy efficiency resources available on their website. These resources offer tips for reducing energy usage, which can help lower future bills. Many utility companies, including PECO, provide tools to help customers track their energy consumption and provide insights into potential energy savings. If a customer feels that their bill is still unreasonably high even after taking these steps, it may be wise to explore the possibility of payment plans or assistance programs that PECO offers to help manage unexpected expenses. Checking the PECO website can provide information on any available options or programs that may suit the situation. In summary, reviewing the bill, assessing energy usage, utilizing available resources, and considering support options are essential steps for addressing unexpected high bills. For specific inquiries or further assistance, individuals should refer to PECO's official website for the most current contact information and additional details related to their services.