What types of assistance programs are available for low-income customers?

PECO Energy understands the importance of providing support to low-income customers to help them manage their energy costs effectively. They offer several assistance programs tailored to meet the needs of eligible customers. One of the main programs is the Low-Income Home Energy Assistance Program, commonly referred to as LIHEAP. This program aids families with their heating and cooling bills, helping to ensure that no one goes without essential energy services during extreme weather conditions. Another valuable resource is the Customer Assistance Program, which offers reduced rates to qualifying low-income households. This program aims to provide financial relief to those who may struggle to pay their bills, ensuring that the burden of energy costs does not lead to service disconnection. PECO also provides the Medical Certificate Program. This option supports customers who have medical needs that require a consistent supply of electricity. When a customer submits a medical certificate from their physician, it can prevent disconnection during certain periods, safeguarding those who depend on medical equipment and devices. For customers who may need assistance with payment arrangements, PECO offers flexible payment plans. These arrangements are designed to help spread the cost of energy bills over a period of time, making payments more manageable for those who face financial hardship. In addition to these programs, PECO often partners with local community organizations to provide information on various resources available to low-income households. These partnerships can lead to additional assistance related to energy efficiency, weatherization, and more. For the most up-to-date information regarding eligibility and application processes for these programs, it is advisable to visit PECO's official website. There, customers can find specific details and necessary contact information to address their inquiries.