Can the Ombudsman provide compensation for the issues I have experienced?
No, the Ombudsman at Canada Post cannot provide compensation for the issues you have experienced. The primary role of the Ombudsman is to ensure fairness and accountability in the services provided by Canada Post. They act as an impartial mediator, reviewing complaints and seeking resolution in a fair and unbiased manner. While they can advocate for changes to policies and procedures to prevent similar issues in the future, the Ombudsman does not have the authority to award financial compensation. If you are seeking compensation for damages or losses, it is advisable to pursue alternative channels, such as filing a claim or contacting Canada Post's Customer Service department.
Answered Nov 2, 2023
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