Is there a cost associated with filing a complaint with the Ombudsman?

No, there is no cost associated with filing a complaint with the Ombudsman at Canada Post. The Ombudsman's services are provided free of charge. Whether you are a customer or an employee of Canada Post, you can lodge a complaint without incurring any fees. The Ombudsman's goal is to ensure fairness and provide resolution in a transparent and impartial manner. Their role is to investigate complaints impartially and work towards a mutually agreeable outcome. By offering free services, the Ombudsman ensures accessibility, allowing anyone who believes they have been treated unfairly or experienced a violation of their rights by Canada Post, to seek assistance and have their concerns addressed.