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Lumens.com Customer FAQ

Top Answers & How-to Guides

What is Lumens.com's Phone Number?

The question we are asked most often is about how to talk to Lumens.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I create a wishlist on Lumens.com?

Yes, you can create a wishlist on Lumens.com. To create a wishlist, simply browse the products on our website and click on the "Add...
Ask any question you have about Lumens.com customer service, get an answer now.
Contact Lumens.com customer service

Returns and Orders

How do I return an item?

To return an item purchased from Lumens.com, you will need to initiate the return process within 30 days of receiving your order. Simply...
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Can I cancel my order?

Yes, you can cancel your order as long as it has not yet been processed and shipped. To cancel your order, please contact our customer...
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About Lumens.com

What is Lumens.com?

Lumens.com is an online retailer specializing in modern lighting, furniture, and home decor. We offer a wide range of products that...
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Payment Methods

What payment methods are accepted on Lumens.com?

Lumens.com accepts multiple payment methods to provide a hassle-free shopping experience. We accept all major credit cards like Visa,...
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Order Tracking

Can I track my order on Lumens.com?

Yes, you can track your order on Lumens.com. Once your order has been shipped, you will receive a confirmation email containing a tracking...
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Shipping

Do you offer international shipping?

Yes, Lumens.com offers international shipping. We understand that our customers are from all corners of the globe and we strive to...
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Return Policy

What is your return policy?

Our return policy at Lumens.com allows you to shop with confidence and provides a hassle-free experience. If for any reason you're...
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Discounts and Promotions

Do you offer discounts or promotions?

Yes, at Lumens.com, we proudly offer discounts and promotions on select products. We understand the value of affordability and strive...
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Privacy Policy

What is Lumens.com's privacy policy?

Lumens.com takes privacy seriously and is committed to protecting the personal information of its customers. The company's privacy...
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Rewards Program

Do you have a rewards program?

Yes, we do have a rewards program. At Lumens.com, we appreciate our loyal customers and want to make sure they are rewarded for their...
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Wishlist

Can I create a wishlist on Lumens.com?

Yes, you can create a wishlist on Lumens.com. To create a wishlist, simply browse the products on our website and click on the "Add...
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Help me with my Lumens.com customer service issue

Ask any question you have about Lumens.com customer service. We will do our best to get you answers right away.
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