H&M Customer Service

Hacks for calling & contacting them faster, tips for common issues & reviews

Contacting H&M

Compare H&M's phone number, email address, and twitter handle.

Recently Reported Customer Problems

Hi sir*madam:**I would like to file a complaint regarding the unpleasant experience tha...
I have an order that is being shipped which is great but its going to Northbrook Il and...
Refund order, the order is lost and I have been waiting close to a month with no response.
DELIVERY NOT RECEIVED WHERE IS IT
NO DELIVERY RECEIVED MY ORDER ***********
Good evening. Today I visited your HM store in the Stamford Town Center in Stamford CT...
Purchase going to wrong address
I have placed an order since november **, **** on H&M.com and when i track the order it...
checking on Order * **** **** *** which was ordered ****. Talked to agent and said it...
I would like to complain the h&m vistamall balanga branch here in the philippines for t...
I want to cancel my order below **Please cancel this order. Thanks ! **Please excuse br...
What the **** is going on with my order? ************. It's been "in progress" for a we...
See all reported issuesGet help with my issue

H&M Customer Reviews

3.85 out of 5 | 99 reviews

About H&M

If you're here looking up H&M customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. H&M also goes by or is associated with the names H and M. They are considered to be part of the following sectors and industries: Consumer Discretionary, Retailing. H&M is associated with terms like private, retail, apparel & footwear, e-commerce, b2c, consumer staples by their customers and industry analysts. They employ 148,000 people according to customers in the know.

What is the affiliation between H&M and GetHuman?

GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. GetHuman's relationship is with consumers and not with H&M or organizations like it. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years.
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