If you're here looking up H&M customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. H&M also goes by or is associated with the names H and M. They are considered to be part of the following sectors and industries: Consumer Discretionary, Retailing. H&M is associated with terms like private, retail, apparel & footwear, e-commerce, b2c, consumer staples by their customers and industry analysts. They employ 148,000 people according to customers in the know.