What is the return policy?

H&M has a flexible return policy to ensure customer satisfaction. If you're not completely happy with your purchase, you can return it within 30 days of purchase, accompanied by the original receipt. The items should be in their original condition, unworn, unwashed, and with all tags intact. For online purchases, you can either return them to a nearby H&M store or through mail with the provided return label. If returning by mail, a return shipping fee may be deducted from your refund. Refunds will be issued in the same form as the original payment method, and if you used a gift card, a new one will be issued. H&M also offers exchange options for certain items, ensuring an effortless and hassle-free return experience for all customers.