What is the return policy?

H&M has a customer-friendly return policy designed to offer flexibility and convenience for its shoppers. Generally, items purchased from H&M can be returned within thirty days of the purchase date. The items must be in their original condition, which means they should be unworn, unwashed, and with all original tags still attached. This allows customers to make sure they are completely satisfied with their purchases before finalizing their decisions. In terms of methods for returning products, customers have the option of returning items either in-store or through the mail. To return items in-store, customers can simply visit an H&M location with their return items and the receipt or proof of purchase. For online orders, the return process involves generating a return label online, packing the items securely, and sending them back through the specified shipping carrier. Customers should be aware that the return shipping costs may be the responsibility of the customer unless the return is the result of an error on H&M's part. It is also important for customers to retain their receipts or order confirmations, as these can help facilitate a smooth return process. Customers can find specific details and any recent updates regarding the return policy on H&M's official website, which will provide the most current and accurate information. This can be especially useful for understanding any variations that may apply during specific sales periods or promotional events.