What is the return policy for online purchases?

Herman Miller offers a return policy that generally allows customers to return items within 30 days of receiving their order. Items must be in their original condition and packaging to qualify for a full refund. Some exceptions may apply, particularly for customized or made-to-order products, which may not be eligible for return. To initiate a return, customers typically need to follow specific instructions provided during the ordering process or outlined on the Herman Miller website. It is advisable to inspect products upon arrival and report any damages or issues promptly. Customers seeking more detailed information about the return process or specific eligibility requirements should refer to the current web page dedicated to returns on the Herman Miller website, where they can also find relevant contact information if necessary.