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Herman Miller Customer FAQ

Top Answers & How-to Guides

What is Herman Miller's Phone Number?

The question we are asked most often is about how to talk to Herman Miller customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Herman Miller Customer Questions

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Products and Services

What types of furniture do you offer?

Herman Miller provides a wide range of furniture for both work and home environments, including ergonomic office chairs, desks,...
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Do you provide warranties on your furniture?

Herman Miller provides warranties on its furniture to ensure customer satisfaction, covering defects in materials and...
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How can I design a custom office space with your products?

Creating a custom office space with Herman Miller products involves evaluating your workspace needs, designing a layout that...
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How do I care for and maintain my Herman Miller products?

Maintaining Herman Miller products involves regular cleaning with a damp cloth and mild soap, avoiding harsh chemicals, and...
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What are the ergonomic benefits of your office chairs?

Herman Miller office chairs are designed for ergonomic benefits, including adjustable features like seat height and lumbar...
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What technologies do you use in your furniture designs?

Herman Miller integrates various technologies in furniture design, focusing on ergonomics, sustainability, and innovation. They...
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Sustainability and Design

What sustainability practices does Herman Miller follow?

Herman Miller prioritizes sustainability through responsible sourcing of materials, energy-efficient manufacturing, and product...
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Are there any design consulting services available?

Herman Miller provides design consulting services aimed at creating functional and attractive environments. Their expertise...
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How can I stay updated on new products and designs?

To stay informed about Herman Miller's new products and designs, regularly check their official website for announcements,...
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Sales and Policies

Is there a way to test a chair before purchasing?

It is beneficial to test a Herman Miller chair before buying, which can be done at authorized retailers or showrooms. This...
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What is the return policy for online purchases?

Herman Miller's return policy permits online purchases to be returned within 30 days, provided items are undamaged and in...
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Do you offer corporate discounts or partnerships?

Herman Miller offers corporate discounts and partnership opportunities for businesses furnishing offices, with tailored...
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What is the shipping process for online orders?

The shipping process for online orders at Herman Miller involves receiving an email confirmation after purchase, followed by...
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Store Information

Can I purchase replacement parts for my furniture?

Herman Miller does sell replacement parts for furniture, though availability can differ by product. It is best to visit the...
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How can I find a store near me?

To locate a store that sells Herman Miller products, visiting the official website is recommended. It typically has a store...
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Can I find your products in retail stores?

Herman Miller products are mostly sold through authorized dealers and select specialty retailers, not typical retail stores....
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