Gemini Customer FAQ

Para retirar tu balance de dinero de tu cuenta de Gemini a tu cuenta bancaria, primero necesitas iniciar sesión en tu cuenta de Gemini. Luego, dirígete a la sección de "Retirar" y selecciona la opción para transferir fondos a tu cuenta bancaria. Asegúrate de seguir las instrucciones y completar cualquier verificación requerida. Los tiempos de procesamiento pueden variar según el banco.

To reset your trading password, please visit the login page of your Gemini account. There should be an option for "Forgot Password?" Click on that link, and you will be guided through the process to reset your password.

There can be various reasons for a delay in credits from your bank to your Gemini account, such as banking processing times or transaction reviews. Deposits can take some time to reflect in your account, especially if they happen outside of regular banking hours. If the funds do not appear in your account within a reasonable time frame, please refer to the most up-to-date contact information available on this page for assistance with your situation.

It may take some time for your bank transfer to be processed and reflected in your Gemini account. Bank transfers can take up to 5 business days to clear. If it has been longer than this, you may need to verify details with both your bank and Gemini to ensure there are no issues.

To sell your Gemini assets, ensure that the quantity you enter meets the market minimum requirement. This minimum varies depending on the asset you wish to sell. Verify the asset's minimum trade amount and adjust your order accordingly.