How Do I Unlock My Gemini Account?

If you find yourself locked out of your Gemini account, don't worry. There are a few things that you can do to get back into your account. The first thing that you should do is try to reset your password. If you still can't to log in to your account, you will need to contact customer support.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

Since its establishment, Gemini has grown steadily to become one of the world's most popular cryptocurrency exchanges. If you find yourself locked out of your account, you will miss out on some of the profits you could have otherwise made. Luckily, there are a few ways that you can go about getting back into your account. This article will show you how to unlock your Gemini account.

Find Out Why Your Account Is Locked

Before you start unlocking your account, find out why it is locked in the first place. You can call customer support, and they will help you understand this. There are a few reasons why this may have happened. The most common reason is that you have entered your password incorrectly too many times. If this is the case, then you will need to wait 24 hours before you can try logging in again. Another reason your account may be locked is if Gemini suspects that your account has been compromised. If this is the case, you will need to follow a different set of instructions to get back into your account.

Reset Your Password

If you have forgotten your password, the first thing that you should do is try to reset it. To reset your password, you must provide Gemini with your account's email address or phone number. Once you have done so, they will send you a link or code that you can use to reset your password. If you do not have access to your account's email address or phone number, you must contact customer support to reset your password.

If you have set up two-factor authentication on your account, you will need to use it to log in. Two-factor authentication is a security measure that requires you to input a code that is sent to your phone or email in addition to your password. This code changes every few minutes, so you must have access to your account's email address or phone number to log in.

Contact Customer Support

If you are still unable to log in to your account, you will need to contact customer support. You can do this by filling out a form on the Gemini website or emailing them. When you contact customer support, include as much information about your account as possible. This includes your full name, date of birth, and the last four digits of your Social Security number.

Gemini may also ask you to provide a copy of your ID or a utility bill to verify your identity. Once they have verified your identity, they will be able to help you log in to your account.

What Can You Do To Prevent This?

There are a few things that you can do to prevent this from happening again. For example, you can set up two-factor authentication on your account. This will require you to input a code sent to your phone or email in addition to your password.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Unlock My Gemini Account?

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