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Fitness First Customer FAQ

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What is Fitness First's Phone Number?

The question we are asked most often is about how to talk to Fitness First customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Membership Information

How much does a Fitness First membership cost?

The cost of a Fitness First membership varies based on location, membership type, and available promotions. Typically, monthly...
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Can I try out Fitness First before committing to a membership?

Fitness First typically offers options like trial passes or day passes, allowing potential members to experience the gym and...
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Are there any age restrictions for joining Fitness First?

Fitness First typically welcomes individuals from age sixteen and up, though those under eighteen may need parental consent....
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Can I cancel my Fitness First membership?

Yes, members can cancel their Fitness First membership by following specific steps outlined in their agreement. This often...
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Do you offer any discounts for students or seniors?

Fitness First usually provides various membership options that may include discounts for students and seniors, with eligibility...
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Is there a referral program for Fitness First members?

Fitness First generally has a referral program where current members can invite new people to join, often receiving rewards or...
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Are there family membership options at Fitness First?

Fitness First provides various membership plans, including flexible family options that accommodate multiple family members...
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Facilities and Amenities

What amenities are included in a Fitness First membership?

A Fitness First membership includes access to a wide range of exercise equipment, group classes like yoga and HIIT, shower and...
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Do I need to bring my own equipment or can I use the gym's equipment?

At Fitness First, members can generally use the gym's equipment, which is well-equipped for various workouts. Occasionally,...
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What health and safety protocols are in place at Fitness First?

Fitness First prioritizes health and safety by implementing extensive protocols to ensure a secure environment for both members...
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General Information

Can I bring a guest with me to Fitness First?

Fitness First generally permits members to bring guests, but policies can differ by location. Most clubs offer free guest...
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What are the opening hours of Fitness First?

Fitness First's opening hours differ by location, often starting around 5:30 AM and closing around 11:00 PM on weekdays, with...
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Training Options

Is personal training available at Fitness First?

Fitness First provides personal training services to meet individual fitness goals with qualified trainers offering tailored...
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What group fitness classes are offered at Fitness First?

Fitness First features a wide variety of group fitness classes to suit different fitness levels and interests. These include...
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What types of personal training packages are offered?

Fitness First provides various personal training packages tailored to meet members' unique fitness needs. Options typically...
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