ActBlue Customer FAQ

To access your ActBlue account, you can visit the ActBlue website and click on the login section. Enter your email address and password associated with your account to gain access. If you forget your password, there is an option to reset it.

There may be a temporary technical issue with processing donations through our platform. We recommend checking your internet connection and ensuring all payment information is entered correctly. It's also possible that certain security measures are preventing the transaction. If you continue to experience difficulties, please refer to the most up-to-date contact information right here on this page for assistance.

To dispute a donation charge, you should first check your bank statement for details about the charge. If you believe there’s an error, you can reach out to your bank or card issuer to initiate the dispute process. Additionally, you can check the donation confirmation email for details or instructions related to your specific transaction. If you need more assistance, there is a link to the most up-to-date contact information on this page.

Yes, you can view a list of your donations by logging into your ActBlue account. Once logged in, you should be able to access your donation history, where you can find details of all your contributions.

If you believe you have been charged for donations that you did not make, you can initiate a refund through the platform you made the donations on. Typically, refunds can be processed directly through the ActBlue system, following their specific procedures. Look for the option to manage your donations or request a refund.